Sagamore Institute
Career Opportunities
Operations Manager | Job Description
Sagamore Institute is an action-oriented think tank that builds and implements solutions to society’s biggest problems. Through research, consulting, and impact investing, we fight for a society uplifted by policy innovation, entrepreneurial innovations, and citizen engagement. Whereas most think tanks favor legislative strategies and ideological persuasion, Sagamore advances innovation on the ground in partnership with individuals and communities. To learn more, visit our website.
We are seeking an Operations Manager to support the Headquarters team at Sagamore Institute. The ideal candidate is a process-oriented problem solver that demonstrates excellence, humility, and grit in their personal and professional experiences.
Position Title: Operations Manager
Reports To: Chief of Staff
Classification: Full-Time, Non-Exempt
Location: Indianapolis (Broad Ripple); Option to work remote on Fridays
Job Functions: The Operations Manager is required to perform a range of duties, including:
Information Management
• Support effective information management by entering donation, grant and project information and building reports in Sagamore’s CRM (Salesforce)
• Oversee Sagamore’s donor acknowledgment process including donation processing and recordkeeping and mailing receipt letters in a timely and professional manner
• Provide support for fundraising operations, such as maintaining contact lists
• Maintain physical and digital archives of past publications and content
Event and Office Management
• Work with staff and partners to plan and execute events at Sagamore’s offices and offsite locations, including management of facility, catering, and rental contracts
• Coordinate meeting room reservations and maintain Sagamore’s shared calendar
• Order office supplies and serve as the primary contact for facility and technology partners
General Administration
• Support the Executive Team by scheduling meetings, completing credit card expense reports and performing other administrative duties, as assigned
• Assist with management of the Society of Sagamores and summer internship program
• Draft minutes for Sagamore’s Board of Trustee and Executive Committee meetings
• Open and distribute mail and create bank deposits
Job Qualifications and Requirements:
• Minimum of 3 years of work, internship, or volunteer experience in a related field
• High aptitude for data management and organizational processes
• Proficiency with desktop and web-based technology solutions and troubleshooting; experience with the following preferred: Salesforce, Office 365, Dropbox
• Self-starter with an ability to prioritize tasks and implement solutions
Compensation and Benefits: Sagamore Institute offers a competitive compensation and benefits package including base salary, 401k, health, life, dental and disability insurance benefits